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Notice – Kirill Gerstein Concert to Be Held


Thank you very much for purchasing tickets to concerts presented by Japan Arts.
Although a state of emergency has recently been declared, the following concert will be held as planned.

Kirill Gerstein Piano Recital
Saturday, January 16, 2021, 2:00PM Kioi Hall

In holding the concert, we will follow the Japan Association of Classical Music Presenters’ “Guidelines for prevention of the spread of coronavirus at classical music performances” and take thorough measures so that audiences can come to the venue and enjoy the performance with peace of mind.

We would also like to request the cooperation of audience members at the time of the concert. Please read “To audience members – Regarding measures for prevention of coronavirus infection and for safety and peace of mind” in the following website.

*All information in this announcement is as of 5:45 p.m. Friday, January 8. This information may change due to subsequent changes in the circumstances in Japan. Any changes will be announced online, etc.

◆For those who are unable to attend the concert due to the request to refrain from outings which was announced with the state of emergency declaration, concert ticket refund requests will be accepted.
If you wish to receive a refund, please read the following instructions and send your tickets back by postal mail by Wednesday, February 10, 2021.
*Please note: To receive a refund, tickets must be intact with the stub attached. If the stub is missing or removed, a refund cannot be made.

◆If you have unused tickets to the relevant concert, please send them to the following address, regardless of where the tickets were purchased.
*The refund will be made in cash by registered mail, or by bank transfer to an account at a financial institution in Japan.
*Please send tickets back by simplified registered mail (kan-i kakitome) so that they are received by Wednesday, February 10, 2021. (Tickets must be received by this date.)

1) Name
2) Address to which the refund should be sent
3) Phone number where you can be reached
4) Ticket price (per ticket)
5) Number of tickets
6) Name of financial institution
7) Financial institution branch name
8) Account type
9) Account number
10) Account name (katakana)

*If you wish to receive a refund by transfer to an account at a financial institution, please be sure to provide the information in (6)-(10) above.

[Where to send tickets]
Japan Arts Pia Call Center (Kirill Gerstein Concert Desk)
Shibuya First Tower
1-2-20 Higashi, Shibuya-ku, Tokyo 150-0011

*The ticket cost (face value) as well as the postal cost for ticket return (in most cases, 84JPY for the mailing cost + 320JPY for the simplified registered mail cost) and the system use cost (in the case of online purchase) will be refunded by postal money order.
*The planned refund period is mid-March or after.

Please note that refunds will not be made at stores where tickets are issued.
Thank you for your kind cooperation.

Friday, January 8, 2021
Japan Arts Corporation