How to Purchase Tickets

Tickets can be purchased either by phone or online.

≪Please read the following information before purchasing tickets.≫

  • Programs etc. are subject to change in case of unavoidable circumstances.
  • Purchased tickets may not be cancelled or changed, except when the performance is cancelled.
  • Tickets will not be reissued under any circumstances. Please be sure not to lose your tickets.
  • Preschool children will not be admitted. In the case of ballet performances,
    children 4 years old and over will be admitted.
  • One ticket per person is required for admission to the venue.
  • All seats are reserved. Please be seated in your designated seat.
  • Photography, sound and video recording, use of mobile phones etc. in the venue are strictly prohibited.
  • Resale of tickets through internet auction sites etc. is not permitted, as problems can result.

Telephone orders


Japan Arts Pia Call Center
(Open 10:00 a.m. – 4:00 p.m.  Closed Tuesday (or the following business day if a concert presented by Japan Arts is held on a Tuesday) and during the New Year holiday period.)
*To order from the call center, you must be able to provide a mailing address in Japan or pick up the tickets at a convenience store in Japan.

Internet Orders

*Only credit card payment is accepted. Tickets must be picked up at the box office “will call.”

*Seats will be assigned by the system.

*A handling fee of JPY 500 (tax included) is charged per ticket.

*Changes or refunds will not be accepted except when the performance is canceled.


Please select the performance.
Please click the “Buy Tickets Online” button on the performance information page.


Please select the date of your visit.


Please select the ticket type and number of tickets.


Please enter your customer details.


Please enter your credit card details.


After confirming the details of your order, please check “I agree to the terms and conditions.”


Your purchase has been completed. The details of your order will be sent to the e-mail address that you entered
in the customer details when ordering. Please be sure not to lose this information.


On the performance day, please present your order information at the box office of
the venue and pick up your tickets.