How to Purchase Tickets

How to Purchase Tickets

Tickets can be purchased either by phone or online.

≪Please read the following information before purchasing tickets.≫

  • Programs etc. are subject to change in case of unavoidable circumstances.
  • Purchased tickets may not be cancelled or changed, except when the performance is cancelled.
  • Tickets will not be reissued under any circumstances. Please be sure not to lose your tickets.
  • Preschool children will not be admitted. In the case of ballet performances,
    children 4 years old and over will be admitted.
  • One ticket per person is required for admission to the venue.
  • All seats are reserved. Please be seated in your designated seat.
  • Photography, sound and video recording, use of mobile phones etc. in the venue are strictly prohibited.
  • Resale of tickets through internet auction sites etc. is not permitted, as problems can result.

Telephone orders

Application

Japan Arts Pia Call Center
81(570)00‐1212
(Open 10:00 a.m. – 6:00 p.m. daily, except in the New Year holiday period.)
*To order from the call center, you must be able to provide a mailing address in Japan or pick up the tickets at a convenience store in Japan.

Internet Orders

*Only credit card payment is accepted. Tickets must be picked up at the box office “will call.”

*Seats will be assigned by the system.

*A handling fee of JPY 500 (tax included) is charged per ticket.

*Changes or refunds will not be accepted except when the performance is canceled.

STEP1

Please select the performance.
Please click the “Buy Tickets Online” button on the performance information page.
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STEP2

Please select the date of your visit.
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STEP3

Please select the ticket type and number of tickets.
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STEP4

Please enter your customer details.
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STEP5

Please enter your credit card details.
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STEP6

After confirming the details of your order, please check “I agree to the terms and conditions.”
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STEP7

Your purchase has been completed. The details of your order will be sent to the e-mail address that you entered
in the customer details when ordering. Please be sure not to lose this information.
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STEP8

On the performance day, please present your order information at the box office of
the venue and pick up your tickets.
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