Inquiries and Orders

Regarding information received in your inquiry/comment

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We may be unable to respond to your inquiry if information is missing or incorrect.
It may take time to receive our reply, depending on the type of inquiry.
Inquiries received on weekends or holidays, or in the summer or winter vacation period, will be answered the following business day.

Use of personal information
The personal information you provide will be used for the purpose of responding to your inquiry.
Information on personal information management

Regarding provision of personal information to third parties
The personal information you provide will not be provided to third parties, except in cases where we receive your permission or where required by laws and regulations.
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