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[Notice of Cancellation] National Symphony Orchestra, Music Director & Conductor: Gianandrea Noseda

Regarding the Japan tour of the National Symphony Orchestra with Gianandrea Noseda scheduled from Friday, March 6 to Wednesday, March 11, 2020, we have received an official notice of cancellation from the orchestra due to the spread of the novel coronavirus. Consequently, we regret to inform you that the five concerts of the Japan tour have been cancelled.

The orchestra’s Executive Director Gary Ginstling said as below;
“We are deeply disappointed that the National Symphony Orchestra and Maestro Noseda are unable to take this tour to Japan,” said NSO Executive Director Gary Ginstling. “However, after multiple consultations with officials at U.S. government agencies and recommendations from the Japanese government, it became clear that these evolving circumstances are beyond our control. We thank Japan Arts, our partner in Japan, as well as the U.S. Embassy in Tokyo, the U.S. Consulate in Osaka, and The Japanese Embassy here in Washington, for their hard work, collaboration, and understanding.”

We will refund on the tickets in the following ways.
Tuesday, March 3 - Tuesday, March 31

Those who purchased tickets at Japan Arts Pia and Ticket Pia (by phone, website, and at stores)
(1)Those who ticketed at stores (7-Eleven, Circle K Sunks, Family Mart, Ticket Pia Shop)
* You will get refund in cash.
* The name of the ticketing store is printed at the left bottom of the ticket.
* At 7-Eleven, the issued ticket can be refunded 24 hours from 10:00a.m. of the next day of ticketing. (Refund on the day of ticketing is not possible.)
* At Circle K Sunks, refund time is 7:00-23:30 (Ticket Pia service time.)
* Opening time of Ticket Pia depends on the store.

(2)Those who paid but have not issued tickets yet;
Please log in My Page and make a refund arrangement to your purchase record between Monday, March 2 - Tuesday, March 31. You will need your ID and password to make this arrangement.

Those who purchased tickets at the other ticket agencies than the above
Those who purchased tickets at Suntory Hall Ticket Center, e-plus, Lawson Ticket, the refund will be made at the each agency.

Once again, we are sorry for this trouble.

Japan Arts

[International Music Festival NIPPON 2020] National Symphony Orchestra, Music Director&Conductor: Gianandrea Noseda, Violin: Akiko Suwanai
Tuesday, March 10, 2020, 7:00 PM
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National Symphony Orchestra, Music Director & Conductor: Gianandrea Noseda
Wednesday, March 11, 2020, 7:00 PM
Tokyo Metropolitan Theatre, Concert Hall
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