2020/7/29

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[Information on Ticket Refund] The Hungarian National Philharmonic Orchestra conducted by Ken-ichiro Kobayashi

Notice of Cancellation – Hungarian National Philharmonic Orchestra Japan Tour

We regret to inform you that, after thorough discussions with the orchestra, the “Japan tour of the Hungarian National Philharmonic Orchestra conducted by Ken-ichiro Kobayashi” scheduled for November this year has unavoidably been canceled. The reasons for this decision include the continuing restrictions on entry to Japan by the Japanese government due to the spread of COVID-19 and the unpredictable outlook regarding the resolution of the worldwide coronavirus situation, as well as the necessity of social distancing on stage and in audience seating.
We know that the cancellation of the tour will be very disappointing for those who have been looking forward to the concerts, but we will be grateful for your understanding of the circumstances.

Notice of Cancellation – Hungarian National Philharmonic Orchestra Japan Tour

小林研一郎指揮 ハンガリー国立フィルハーモニー管弦楽団

Conductor: Ken-ichiro Kobayashi (conductor laureate), Hungarian National Philharmonic Orchestra
Friday, November 13, 2020, 7:00 PM Tokyo Metropolitan Theatre, Concert Hall

Monday, November 16, 2020, 7:00 PM Tokyo Metropolitan Theatre, Concert Hall

[Information on Ticket Refund]
We will refund on the tickets in the following ways.
Thursday, July 30, 2020 – Monday(Holiday), November 23, 2020

Those who purchased tickets at Japan Arts Pia(Language: English) (by website)

For this cancellation, the ticket refund will be made to the credit card you used for your original purchase.
The refund is supposed to be made in a few months.
Since the time for refund depends on each credit card company, it is advised that you should check your credit card statement carefully.

Those who purchased tickets at Japan Arts Pia and Ticket Pia (by phone, website, and at stores)
(1)Those who ticketed at stores (7-Eleven, Circle K Sunks, Family Mart, Ticket Pia Shop)
* You will get refund in cash.
* The name of the ticketing store is printed at the left bottom of the ticket.
* At 7-Eleven, the issued ticket can be refunded 24 hours from 10:00a.m. of the next day of ticketing. (Refund on the day of ticketing is not possible.)
* At Circle K Sunks, refund time is 7:00-23:30 (Ticket Pia service time.)
* Opening time of Ticket Pia depends on the store.

(2)Those who paid but have not issued tickets yet;
Please log in My Page and make a refund arrangement to your purchase record between Thursday, July 30, 2020 – Monday(Holiday), November 23, 2020
. You will need your ID and password to make this arrangement.

Those who purchased tickets at the other ticket agencies than the above
Those who purchased tickets at Tokyo Metropolitan Theatre, e-plus, Lawson Ticket, the refund will be made at the each agency.

Once again, we are sorry for this trouble.

Wednesday, July 29, 2020
Japan Arts Corporation

 

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